Support

Bug reports, questions and requests are all welcome here.

Reporting a problem

In the game, Menu → Copy diagnostics gathers everything needed to investigate. Paste it into your email.

It contains the following, and no name, email address, location or device identifier:

• Game version, and the language, colour scheme and text size in use
• Screen size
• Progress (depth, total mined, and so on)
• The kind of device and software you are using

Common questions

My progress disappeared

Deleting the app deletes the saved data with it. Before changing device, write down your code from Menu → Save code; entering it on the new device restores everything.

I feel no vibration

• Check that Settings → Sounds & Haptics → System Haptics is on
• Low Power Mode weakens it

No advert appears

Adverts sometimes have no inventory, or the connection is poor. Try again in a while. They are optional, so the game continues either way.

There is no sound

That is intended. This game uses no audio at all. Its developer is deaf, so nothing is conveyed by sound — the screen and the haptics carry everything.